Responsible Gambling

Guidelines for Responsible Gambling

Most users can enjoy betting within healthy limits. However, it is important to follow clear rules that help keep gambling under control.

• View gambling as entertainment, not as a source of income;
• Never try to chase or recover losses by placing more bets;
• Only bet money that you can afford to lose;
• Set a budget before you start and do not exceed it;
• Keep track of the time and money you spend on betting;
• Avoid gambling when you are stressed, upset, angry or under pressure;
• Take regular breaks from betting activity;
• Use account limits if you feel you need extra control;
• Contact support or a professional organisation if gambling starts to feel difficult to manage.

Self-Assessment: Could Gambling Be Becoming a Problem?

If you are unsure whether your gambling habits are still under control, the following questions may help you reflect honestly on your behaviour:

• Does gambling interfere with your work, studies or daily responsibilities?
• Do you gamble to escape boredom, stress or negative emotions?
• Do you often spend more time gambling than you planned?
• Has anyone close to you criticised your gambling habits?
• Have you lost interest in family, friends, hobbies or other activities because of gambling?
• Have you hidden or lied about how much time or money you spend on gambling?
• Have you borrowed money, sold items or used money intended for other needs to continue gambling?
• Do you feel uncomfortable spending your gambling money on anything else?
• Do you keep gambling until your balance or available money is gone?
• After losing, do you feel a strong urge to win the money back immediately?
• Do you feel anxious, desperate or restless when you cannot gamble?
• Do arguments, disappointment or frustration make you want to gamble?
• Has gambling ever made you feel hopeless, depressed or emotionally overwhelmed?

If you answer “yes” to several of these questions, it may be a sign that gambling is becoming harmful. In this case, we strongly recommend taking a break, using account limits and contacting a professional gambling support organisation for confidential help.

Taking a Break or Setting Limits

DonBet provides responsible gambling tools that can help users manage their activity and stay in control. These tools are available through the responsible gambling section of the user account.

Depending on account settings and availability, users may be able to set:

• Deposit limits for daily, weekly or monthly periods;
• Wagering limits to control the amount placed on bets;
• Loss limits to reduce financial risk;
• Session limits to manage time spent on the platform;
• Reality checks or time alerts to remind users how long they have been active;
• Game or betting limits to restrict certain types of activity;
• Cooling-off periods for short breaks from betting;
• Self-exclusion for users who need a longer or complete break from gambling.

We recommend choosing limits that genuinely protect your financial and emotional wellbeing. If gambling no longer feels enjoyable or controlled, a temporary break of several days or longer may help restore balance.

Self-Exclusion

Self-exclusion is intended for users who feel they need to stop gambling for a longer period. When self-exclusion is activated, access to betting services may be restricted for the selected duration.

During self-exclusion, users should not try to create another account or bypass restrictions. DonBet may close duplicate accounts and take additional steps to protect the user and maintain platform integrity.

Underage Gambling

DonBet does not allow underage gambling. Users must be at least 18 years old or above the legal gambling age in their location, whichever is higher.

DonBet may carry out age verification checks to confirm that users are legally allowed to access betting services. If an underage user is found using the platform, the account may be closed, winnings may be voided and relevant authorities may be informed where required.

We also encourage parents, guardians and shared-device users to use parental control tools and content filtering software to prevent minors from accessing gambling websites.

Protecting Your Account and Household

Users should keep login details private and avoid saving passwords on shared devices. If other people, especially minors or vulnerable individuals, have access to the same computer, phone or tablet, extra protection should be used.

• Use strong passwords and do not share account access;
• Log out after each session on shared devices;
• Enable device-level restrictions where possible;
• Install parental control or website blocking tools if needed;
• Contact DonBet support if you suspect unauthorised account access.

When to Seek Help

Gambling problems can affect finances, relationships, work, studies and mental wellbeing. If betting causes stress, secrecy, debt, conflict or emotional distress, it is important to seek help as early as possible.

Professional support organisations can provide confidential advice and practical steps for users who feel gambling may be becoming harmful. If gambling ever leads to thoughts of self-harm or immediate danger, users should contact local emergency services or a crisis support service right away.

Our Commitment

DonBet is committed to promoting responsible gambling and supporting a safer betting environment. We encourage users to stay informed, set realistic limits and treat gambling only as entertainment.

Betting should remain controlled, balanced and enjoyable. If it stops feeling that way, taking a break is always the right decision.